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Health

Automation for gyms and fitness studios.

A gym does not have a lead problem, it has a follow-up problem. Trials that never convert, members who quietly stop attending, and failed cards nobody chases. A Convoy CIS works all three continuously.

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01 / The friction

What we map first.

Before anything gets built, we go and look. These are the patterns we expect to find in a fitness & gyms operation. The recon confirms which ones are actually costing you, and which are fine as they are.

  • Trial members never contacted after the first session
  • Attendance decline invisible until the cancellation email arrives
  • Failed payments discovered weeks later
  • Class waitlists managed by hand
  • Personal training packages untracked until they run out
02 / The build

What a CIS would run.

Scoped and priced from the recon, deployed in your environment, owned by you. A human stays in command of every judgement call.

01

Lead to trial

Enquiries answered fast and booked into a first session.

02

Trial conversion

Structured follow-up across the trial window with the offer made at the right moment.

03

Retention

Attendance decline flagged early with outreach before the cancellation.

04

Payment recovery

Failed cards detected and recovered automatically.

03 / The dashboard

This is how your board could look.

A command view built for Fitness & Gyms. Click an agent to see what it owns, switch a unit on, or add a panel. Nothing here is real data.

Command

Fitness & Gyms
As of --:--:-- Illustrative
Panels
Trials open 24 in window +12
At-risk 11 attendance down -4
Failed pay $1,840 recoverable +3
Automated 94 % of steps, no human +8

Role agents

1 needs command

Activity

streaming
06:42 RETENTION 11 members below attendance threshold. Outreach drafted.
06:39 BILLING 6 failed payments detected. Recovery sequence staged.
06:35 TRIALS 4 trials end this week. Conversion offers prepared.

Illustrative only. Every figure here is invented to show the shape of the board. Convoy has no shipped builds yet and does not present demo numbers as client results.

04 / Wired into

Your tools stay your tools.

A CIS integrates rather than replaces. These are the systems we would expect to wire into here. If yours is not listed, it is almost certainly still workable.

Mindbody Glofox ABC Fitness Stripe Twilio Klaviyo

See the full connector list →

05 / Deploy

Start with a recon.

We study your real operation before writing a single line. Tell us how you move, and we will map where a CIS earns its place.

No cost. No obligation. We will tell you if a CIS does not earn its place.

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We use this only to prepare your recon. We do not sell or share it.